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Terms of Service

Version 1.0 · Last updated: January 4, 2026

Agreement to Terms

Welcome to Cloud Cerebro. These Terms of Service ("Terms") govern your access to and use of the Cloud Cerebro website located at cloudcerebro.com (the "Site") and any related services provided by Cloud Cerebro Inc. ("Cloud Cerebro," "we," "us," or "our").

By accessing or using our Site, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use our Site or services.

Effective Date: January 4, 2026

1. Service Description

Cloud Cerebro provides enterprise AI solutions including but not limited to:

  • Agentic Data Extraction for automated document processing
  • Agentic Chat for enterprise collaboration and knowledge access
  • Agentic Data Labelling for machine learning

Our Site provides information about these services, resources, and tools for businesses interested in implementing AI solutions. Actual service agreements are governed by separate contracts.

2. User Accounts and Responsibilities

2.1 Account Information

When you provide information through our forms (contact, demo scheduling), you agree to:

  • Provide accurate, current, and complete information
  • Use a valid email address that you have access to
  • Not impersonate any person or entity

2.2 User Conduct

You agree to use the Site only for lawful purposes and in accordance with these Terms. You will not use the Site in any way that could damage, disable, or impair it.

3. Intellectual Property Rights

3.1 Our Content

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, audio, and the design, selection, and arrangement thereof) are owned by Cloud Cerebro, its licensors, or other providers of such material and are protected by Canada and international copyright, trademark, patent, trade secret, and other intellectual property laws.

3.2 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site for your personal, non-commercial use. This license does not include:

  • Any resale or commercial use of the Site or its contents
  • Any collection and use of product listings, descriptions, or prices
  • Any derivative use of the Site or its contents
  • Any downloading or copying of information for the benefit of another merchant
  • Any use of data mining, robots, or similar data gathering tools

4. Prohibited Uses

You agree not to use the Site:

For any unlawful purpose or to violate any laws

To harass, abuse, or harm another person

To transmit spam, chain letters, or promotions

To impersonate Cloud Cerebro or its employees

To interfere with the Site's operation or security

To use automated systems to access the Site

To attempt unauthorized access to any part of the Site

To collect user information without consent

5. Disclaimer of Warranties

IMPORTANT: Please read this section carefully as it limits our liability to you.

THE SITE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. CLOUD CEREBRO DISCLAIMS ALL WARRANTIES, INCLUDING:

  • Implied warranties of merchantability and fitness for a particular purpose
  • Warranties that the Site will be uninterrupted, error-free, or secure
  • Warranties as to the accuracy, reliability, or completeness of any content
  • Warranties that defects will be corrected

6. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CLOUD CEREBRO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

  • Loss of profits, data, use, goodwill, or other intangible losses
  • Unauthorized access to or alteration of your transmissions or data
  • Statements or conduct of any third party on the Site
  • Any other matter relating to the Site

IN NO EVENT SHALL CLOUD CEREBRO'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT PAID BY YOU TO CLOUD CEREBRO, IF ANY, DURING THE TWELVE (12) MONTHS PRIOR TO THE CLAIM.

7. Indemnification

You agree to defend, indemnify, and hold harmless Cloud Cerebro, its officers, directors, employees, agents, licensors, and suppliers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

8. Termination

We may terminate or suspend your access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

Upon termination, your right to use the Site will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

9. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of law provisions.

Any legal suit, action, or proceeding arising out of or related to these Terms or the Site shall be instituted exclusively in the courts of the Province of Ontario, located in Toronto. You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts.

10. Dispute Resolution

10.1 Informal Resolution

Before filing a claim, you agree to try to resolve the dispute informally by contacting us at contact@cloudcerebro.com. We will attempt to resolve the dispute informally within 30 days.

10.2 Binding Arbitration

If informal resolution fails, any dispute shall be finally resolved by binding arbitration administered by ADR Chambers in accordance with its Arbitration Rules. The arbitration shall take place in Toronto, Ontario. Judgment on the award may be entered in any court having jurisdiction.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

12. Severability and Waiver

12.1 Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

12.2 Waiver

The failure of Cloud Cerebro to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

13. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Cloud Cerebro regarding your use of the Site and supersede all prior and contemporaneous written or oral agreements between you and Cloud Cerebro.

14. Trademark Acknowledgments

The following trademarks are the property of their respective owners and are used on this Site for identification purposes only. Cloud Cerebro is not affiliated with, endorsed by, or sponsored by any of the companies listed below unless explicitly stated.

Communication Platforms

  • Slack is a trademark of Slack Technologies, LLC
  • Microsoft Teams and Microsoft Dynamics are trademarks of Microsoft Corporation
  • Telegram is a trademark of Telegram FZ-LLC
  • WhatsApp is a trademark of WhatsApp LLC

Enterprise Software

  • Salesforce is a trademark of Salesforce, Inc.
  • SAP is a trademark of SAP SE
  • Oracle and NetSuite are trademarks of Oracle Corporation
  • Epicor is a trademark of Epicor Software Corporation
  • Infor is a trademark of Infor (US), LLC

E-commerce Platforms

  • Shopify is a trademark of Shopify Inc.
  • BigCommerce is a trademark of BigCommerce Pty. Ltd.
  • Magento is a trademark of Adobe Inc.
  • WooCommerce is a trademark of Automattic Inc.

Social Media & Technology

  • LinkedIn is a trademark of LinkedIn Corporation
  • Twitter and X are trademarks of X Corp.
  • YouTube, Google, and Google Calendar are trademarks of Google LLC
  • GitHub is a trademark of GitHub, Inc.
  • Outlook is a trademark of Microsoft Corporation

Contact Us

If you have any questions about these Terms of Service, please contact our legal team.

contact@cloudcerebro.com